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Monday, May 11, 2020

Trai issued advisory before checking video conference carefully,

Trai issued advisory before checking video conference carefully,

Video conferencing has seen a huge rise amid lockdowns.  Everything from children's classes to office meetings is being done through video conferencing, but in the meantime, many people have complained about money being cut.  The Telecom Regulatory Authority of India (TRAI) has issued an advisory in this regard. Some people recently complained about video calling and online audio calling, in which they said that they should pay huge amount after calling.  Is lying  After the complaint, TRAI has said in its advisory that before joining any online video or audio call, get information about its terms and fees.

Tie has stated, 'It has been seen that some people have been charged for international video and audio calling.  In such a situation, it is important to carefully read the terms of use of the app you are using for video and audio calling, otherwise many people inadvertently dial international numbers and in such cases ISD rates are applicable.  Recently, some people had complained that many companies had to pay money during customer care premium and international number calling.  ISD charges have also been charged on many numbers.

It is to be noted that last month itself, TRAI gave an exemption to increase the international call to the destination (call termination charge) in a radius on Friday.  Earlier it was 30 paise per minute which has now been reduced to 35-65 paise per minute.  Telecom companies are expected to benefit from this.

The international call termination fee, the Indian operator (ILDO) handling long distance calls internationally, has to pay to the network operator of the destination overseas.  With this, the domestic company on whose network ends the call from abroad gets the amount of this fee.

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